Shipping Details

At Mujirum, we strive to deliver your orders as quickly and safely as possible. If you have any questions about your shipment, please contact us at support@Mujirum.store.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Estimated Delivery Times

Delivery times are estimates and may vary depending on your location, customs processing, and carrier delays.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the selected shipping method. We offer free standard shipping on qualifying orders — the threshold will be displayed at checkout.

Where We Ship

We currently ship to most countries worldwide. If your country is not available at checkout, please contact us at support@Mujirum.store and we will do our best to assist you.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier's website. Please allow up to 48 hours for tracking information to be updated.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. We recommend checking with your local customs office for more information before placing your order.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please first check your tracking information. If the issue persists, contact us at support@Mujirum.store and we will investigate with the carrier on your behalf.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@Mujirum.store — we will do our best to update it before the order ships.

Contact Us

For any shipping-related questions or concerns, reach out to our support team:

📧 Email: support@Mujirum.store